SHIPPING POLICY
WHEN WILL MY ORDER SHIP?
We usually ship orders in stock within 48 to 96 hrs of payment from Monday to Friday.
HOW MUCH DO I PAY FOR SHIPPING?
As our objects differ in size and weight, shipping costs vary between items.
Free shipping for all orders over 150 € in Belgium and for orders over 250 € in our neighbour countries (The Netherlands, Luxemburg, France and Germany) .
WHERE DO YOU SHIP ORDERS?
We ship orders to all the European Union countries : Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Italy.
DO I GET A TRACKING NUMBER?
Yes, as soon as your order is processed and shipped, we’ll send you a tracking number.
WHAT IF MY TRACKING NUMBER DOESN'T WORK?
Confirmation is sent when your order has been shipped, please allow up to 48 hours for this information to update. Contact us if you have more questions about your tracking number at hello@ma-em.be or by phone +32 473709741.